Returns

I hope you will be really happy with your purchase. Should you be unsatisfied with one of the products for any reason, please let me know. I accept exchanges or returns of unused items in new condition within 14 days of purchase and guarantee a full refund (not including shipping costs).

Quality

Hand-woven items often show minor weaving imperfections including uneven selvages or visible thread ends. Those irregularities do not impact the durability and functionality of the products but mark them as unique objects of manual craftsmanship.

Shipping

I am offering a flat rate of USD 3.99 for shipping on all domestic orders. Orders of in-stock items get processed within 3 business days and ship via USPS First Class or USPS Ground. I will send you an email notification with tracking information as soon as your package is on its way. Made-to-order items have a longer production and processing time as stated in the individual item description.

Gifts

If your order is a gift, please enter your own email address during checkout so that only you - and not the gift recipient - receive shipping and tracking information. Feel free to add a message to the recipient in the checkout notes to be included with your package.

Questions

I would love to hear from you. To get in touch you can use the form on the contact page or email me directly.